Business
Java House Marks Milestone with 100th Store Opening in Rubaga, Kampala
Java House, one of East Africa’s leading coffee-led restaurant brands, celebrated a landmark achievement on Monday with the grand opening of its 100th store in Rubaga, Kampala. The milestone reflects the company’s remarkable journey from a single coffee shop in Nairobi in 1999 to a household name across Kenya, Uganda, and Rwanda.
The Rubaga location was chosen strategically for its vibrant energy, rich cultural history, and bustling community, which includes schools, places of worship, and commercial hubs. Unlike traditional outlets, the new branch adopts an “Express” format, designed for customers with fast-paced lifestyles who require a quick, convenient grab-and-go experience. This format has been successfully implemented in previous branches in Najjera and Muyenga.
“The Express format has proven to be a game changer for our urban customers,” said Ms. Eusila Jepleting, General Manager of Java House Uganda. “It allows us to serve people efficiently during their commutes, errands, or quick breaks, all while maintaining the warmth and hospitality our brand is known for.”
Java House’s expansion into Rubaga is part of a five-year growth plan aimed at improving accessibility and convenience for its growing customer base. The company’s strategy emphasises investing in local talent, supporting Ugandan suppliers, and sourcing ingredients locally, thereby strengthening the regional economy.
The Rubaga branch is expected to create new employment opportunities while providing a platform for local producers to supply fresh, quality ingredients. By integrating community-focused initiatives with its business model, Java House aims to foster a sustainable ecosystem that benefits both customers and the wider community.
Digital Innovation and Customer-Centric Services
Beyond physical expansion, Java House has enhanced its digital services, partnering with delivery platforms such as Glovo to reach customers beyond the restaurant walls. The brand has also introduced healthier menu options tailored for mobile and on-the-go consumers, reflecting a growing trend toward convenience and wellness in urban dining.
Jepleting attributed the company’s success to the loyalty of its customers. “Every cup and plate we serve reflects the trust our customers place in us,” she said. “From our humble beginnings in Nairobi to becoming East Africa’s largest coffee chain, this journey has been nothing short of inspirational. We are proud to carry the flag for African brands that dare to dream big.”
With the 100th store milestone, Java House has cemented its position as a leader in the East African coffee and dining sector. The Rubaga branch symbolises not only the company’s expansion but also its commitment to providing quality, convenience, and community engagement across the region.
As Java House continues to grow, its focus on local talent, innovative service formats, and digital integration positions the brand for sustained success while setting a benchmark for other African companies seeking regional and international recognition.
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